KeyStone Solutions incident

Emails to [email protected] are slow to process due to Microsoft outage

Minor

Ongoing since 07:02 PM UTC, affecting KeyStone Service Desk (Inbound Email Processing).

monitoring Nov 12, 2026, 07:02 PM UTC

Emails to [[email protected]](mailto:[email protected]) are slow to process due to Microsoft outage. If you have submitted a ticket via email and do not receive a successful reply, please attempt to re-submit once the outage has cleared. We are monitoring this closely, and will update as the situation changes.

Started
Nov 12, 2026, 07:02 PM UTC
Resolved
Ongoing
Duration
● 53m
Detected by Pingoru
Nov 12, 2026, 07:02 PM UTC

Affected components

KeyStone Service Desk (Inbound Email Processing)

Update timeline

  1. monitoring Nov 12, 2026, 07:02 PM UTC

    Emails to [[email protected]](mailto:[email protected]) are slow to process due to Microsoft outage. If you have submitted a ticket via email and do not receive a successful reply, please attempt to re-submit once the outage has cleared. We are monitoring this closely, and will update as the situation changes.

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