Keysight Eggplant incident

Monitoring Insights testing issue

Resolved after 3 hours 43 minutes, affecting Testing, on January 30, 2023.

resolved Jan 30, 2023, 02:57 PM UTC

We have identified a problem with a component deployed as part of the Agent10 update and this has been rolled back. A fix has been identified and is being tested. We will redeploy once this is available.

Started
Jan 30, 2023, 11:13 AM UTC
Resolved
Jan 30, 2023, 02:57 PM UTC
Duration
3h 43m
Detected by Pingoru
Jan 30, 2023, 11:13 AM UTC

Affected components

Testing

Update timeline

  1. investigating Jan 30, 2023, 11:13 AM UTC

    We are currently experiencing an issue with tests on v10 test agents. We will post further updates when we have them.

  2. identified Jan 30, 2023, 12:04 PM UTC

    An issue has been discovered in a deployment performed this morning. That has been rolled back and service has recovered. We will continue to monitor.

  3. resolved Jan 30, 2023, 02:57 PM UTC

    We have identified a problem with a component deployed as part of the Agent10 update and this has been rolled back. A fix has been identified and is being tested. We will redeploy once this is available.

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