Keysight Eggplant incident

Monitoring Insights Network Infrastructure Outage

Resolved after 2 hours 17 minutes, affecting Portal Hub and Testing and 1 more, on February 14, 2023.

monitoring Feb 14, 2023, 01:16 AM UTC

Connectivity appears to be fine at this time.

Started
Feb 14, 2023, 12:08 AM UTC
Resolved
Feb 14, 2023, 02:25 AM UTC
Duration
2h 17m
Detected by Pingoru
Feb 14, 2023, 12:08 AM UTC

Affected components

Portal HubTestingReportingAPI v1API v2 (for script update)Interactive DashboardEmail MonitoringMessage MonitorFTP MonitoringManagement Reports

Update timeline

  1. investigating Feb 14, 2023, 12:08 AM UTC

    At 20:41 GMT February 13th 2023, Monitoring Insights temporarily lost connectivity to AWS. Customer impact is likely but the scope it still being determined.

  2. monitoring Feb 14, 2023, 01:16 AM UTC

    Connectivity appears to be fine at this time.

  3. resolved Feb 14, 2023, 02:25 AM UTC

    This incident has been resolved.

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