Resolved after 7 days 23 hours, affecting Email Alerting, on July 11, 2023.
Having isolated this issue to a small number of customers we are going to close this incident. We are actively monitoring the issue and continue to work towards implementing a fix. We are working with the affected customers but if you have any questions please contact Customer Support.
Affected components
Update timeline
- investigating Jul 11, 2023, 08:54 AM UTC
We are currently investigating an issue sending e-mails which is affecting a very small number of customers. (this is a continuation of the issue reported on 7th July)
- investigating Jul 12, 2023, 04:46 PM UTC
We are continuing to investigate this issue.
- investigating Jul 14, 2023, 11:13 AM UTC
We are continuing to investigate this issue.
- resolved Jul 19, 2023, 08:08 AM UTC
Having isolated this issue to a small number of customers we are going to close this incident. We are actively monitoring the issue and continue to work towards implementing a fix. We are working with the affected customers but if you have any questions please contact Customer Support.
Your product runs on more than Keysight Eggplant
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services