Keysight Eggplant incident
Monitoring Insights Inbound SMS disruption
Critical Vendor's status page →
Resolved after 1 day 3 hours, affecting Inbound SMS, on April 1, 2024.
The 3rd party provider has confirmed the outage and has been actively working on it to recover their services.
Affected components
Inbound SMS
Update timeline
- investigating Apr 01, 2024, 06:48 AM UTC
We have been aware of an outage of our 3rd party provider that plays an essential part in reading SMS from phone number used for Inbound SMS monitoring.
- investigating Apr 01, 2024, 06:50 AM UTC
We are continuing to investigate this issue.
- identified Apr 01, 2024, 08:18 AM UTC
The 3rd party provider has confirmed the outage and has been actively working on it to recover their services.
- resolved Apr 02, 2024, 10:38 AM UTC
This incident has been resolved.
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