Resolved after 34 minutes, affecting Website and SmartBox, on February 24, 2022.
Our provider reported that their engineers are recovering affected routing components.
Affected components
WebsiteSmartBox
Update timeline
- investigating Feb 24, 2022, 04:54 PM UTC
Our website and smartboxes are presenting a connection problem. We are investigating the issue at this time.
- investigating Feb 24, 2022, 04:58 PM UTC
A third-party provider has acknowledged the connectivity issue and is investigating.
- monitoring Feb 24, 2022, 05:16 PM UTC
Our provider reported that their engineers are recovering affected routing components.
- resolved Feb 24, 2022, 05:29 PM UTC
This incident has been resolved.
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