Kentik experienced a major incident on December 12, 2024 affecting BGP Peering and Enrichment and Web Portal and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 12, 2024, 01:44 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- investigating Dec 12, 2024, 01:47 AM UTC
We are continuing to investigate this issue.
- investigating Dec 12, 2024, 01:47 AM UTC
The impact will have been major to a subset of our users.
- monitoring Dec 12, 2024, 01:48 AM UTC
Starting at Dec 12 00:44:19 UTC we observed an issue with one of Kentik's upstream internet connections causing intermittent connectivity for some of our users. The issue was identified and resolved by Dec 12 01:09:21 UTC. Investigation is ongoing.
- monitoring Dec 12, 2024, 01:50 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 12, 2024, 01:51 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 12, 2024, 01:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 12, 2024, 05:44 AM UTC
This incident has been resolved.