Kentik incident

Partial flow loss and portal performance degredation

Notice Resolved View vendor source →

Kentik experienced a notice incident on July 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 12:44 AM UTC
Resolved
Jul 23, 2024, 09:00 PM UTC
Duration
—
Detected by Pingoru
Jul 24, 2024, 12:44 AM UTC

Update timeline

  1. resolved Jul 24, 2024, 12:44 AM UTC

    As a result of instability in our BGP peering and enrichment platform (https://status.kentik.com/incidents/tnr2v5nm8s59), our primary metadata database was overloaded, which caused a subset of customers to have experienced partial loss of flow ingest between 2115 and 2200 UTC. Portal performance was also degraded from 2115 to approximately 2330.