Kentik incident
AWS us-east-1 outage impacting Cloud Flow ingestion
Kentik experienced a major incident on July 31, 2024 affecting AWS Ingest, lasting 15h 41m. The incident has been resolved; the full update timeline is below.
Affected components
AWS Ingest
Update timeline
- monitoring Jul 31, 2024, 12:24 AM UTC
On 2024-07-30 at 5:45pm, AWS notified that there is a significant service disruption in us-east-1 affecting S3, which prevents Kentik from ingesting customer flow logs. At this time we are monitoring for updates from AWS for information about service availability.
- resolved Jul 31, 2024, 04:06 PM UTC
At 23:17PM CDT we began to notice recovery of flow discovery from AWS S3 in the us-east-1 region. At 23:27PM CDT our observability systems indicated the peak of our backlog for flow discovery, which continues to drain. At 23:32PM CDT AWS published their status update that their services had fully recovered.