Kentik incident

Portal Outage

Critical Resolved View vendor source →

Kentik experienced a critical incident on September 3, 2024, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 10:33 PM UTC
Resolved
Sep 04, 2024, 12:11 AM UTC
Duration
1h 37m
Detected by Pingoru
Sep 03, 2024, 10:33 PM UTC

Update timeline

  1. investigating Sep 03, 2024, 10:33 PM UTC

    Kentik Portal is experiencing an issue communicating with its primary datastore.

  2. identified Sep 03, 2024, 11:33 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Sep 04, 2024, 12:03 AM UTC

    We have resolved the issue and are monitoring the system.

  4. resolved Sep 04, 2024, 12:11 AM UTC

    We think the impact from the issue is over.