Keeper incident

SMS 2FA issues with AWS aggregator

Minor Resolved View vendor source →

Keeper experienced a minor incident on September 9, 2026 affecting Keeper iOS and Keeper Web Vault (US) and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 04:32 PM UTC
Resolved
Sep 09, 2026, 07:43 PM UTC
Duration
3h 11m
Detected by Pingoru
Sep 09, 2026, 04:32 PM UTC

Affected components

Keeper iOSKeeper Web Vault (US)Keeper AndroidKeeper Desktop AppKeeper Browser Extensions

Update timeline

  1. monitoring Sep 09, 2026, 04:32 PM UTC

    The 2FA issues are down stream. AWS has reached out the aggregator that works with the carriers on this issue.

  2. resolved Sep 09, 2026, 07:43 PM UTC

    This incident has been resolved.