Katalon experienced a critical incident on July 12, 2023 affecting TestOps API (US) and Account Management (US) and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
TestOps API (US)Account Management (US)Admin Console (US)
Update timeline
- investigating Jul 12, 2023, 03:40 PM UTC
Our teams are currently investigating an issue with my.katalon.com. Customers may experience issues while logging into the application. We are working quickly to restore service as quickly as possible.
- identified Jul 12, 2023, 04:19 PM UTC
Our team has identified the cause of the issue and a fix is being implemented. Thank you for your patience!
- resolved Jul 12, 2023, 04:27 PM UTC
The errors have been resolved, and my.katalon.com has been restored.