Kaseya incident

Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets May Experience Backup Failures

Major Ongoing View vendor source →

Kaseya is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 07:57 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
Jun 12, 2026, 07:57 PM UTC

Update timeline

  1. identified Jun 12, 2026, 07:57 PM UTC

    We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team has identified the issue and is working towards a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/