Kaseya incident

Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView

Minor Resolved View vendor source →

Kaseya experienced a minor incident on May 22, 2026, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 03:15 PM UTC
Resolved
May 26, 2026, 01:24 PM UTC
Duration
3d 22h
Detected by Pingoru
May 22, 2026, 03:15 PM UTC

Update timeline

  1. identified May 22, 2026, 03:15 PM UTC

    We are aware of a problem where where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring May 26, 2026, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 26, 2026, 01:24 PM UTC

    This incident has been resolved.