Kaltura experienced a minor incident on March 3, 2026 affecting Analytics, lasting 9h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Mar 03, 2026, 09:32 PM UTC
We are investigating an issue that users might experience slowness or failure to retrieve data when accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes.
- identified Mar 03, 2026, 09:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 03, 2026, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 04, 2026, 07:04 AM UTC
The issue has been resolved and we are closing this incident.