Kaltura incident

Analytics Degradation

Resolved after 9 hours 31 minutes, affecting Analytics, on March 3, 2026.

monitoring Mar 03, 2026, 09:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 03, 2026, 09:32 PM UTC
Resolved
Mar 04, 2026, 07:04 AM UTC
Duration
9h 31m
Detected by Pingoru
Mar 03, 2026, 09:32 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Mar 03, 2026, 09:32 PM UTC

    We are investigating an issue that users might experience slowness or failure to retrieve data when accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes.

  2. identified Mar 03, 2026, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2026, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 04, 2026, 07:04 AM UTC

    The issue has been resolved and we are closing this incident.

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