Is Kaltura down?
Last checked 8m agoNo incidents right now.
Kaltura is operational right now. Last checked 8m ago; the most recent incident resolved 38d ago.
Real-time Kaltura status, recent outages, and incident history — pulled directly from Kaltura's official status page at https://status.kaltura.com every 5 minutes. Pingoru tracks 21 Kaltura services and has captured 1 incident in the last 90 days (99.84% uptime). Get email, Slack, Discord, or webhook alerts the moment Kaltura reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Documentation and Customer Care Platforms
Timeline · 4 updates
- investigating · May 04, 2026, 08:22 PM UTC
We are currently investigating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are investigating the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as we investigate and remediate this issue.
- identified · May 04, 2026, 09:26 PM UTC
We are currently remediating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and responses may have degraded performance, our engineers are actively working on the issue. If you need immediate assistance, live support chat in the portal and support hotlines are working as normal. We apologize for the inconvenience as continue work this issue.
- monitoring · May 05, 2026, 01:01 PM UTC
The issue with incoming tickets was resolved at approximately 5:50pm ET on May 4th. We have been continuing to make adjustments to tickets that came in during a specific time window yesterday that did not have the correct configurations. We will continue to monitor the situation throughout the day, but there should be no further issues. Thank you for your patience and collaboration with us.
- resolved · May 06, 2026, 08:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started May 04, 2026, 08:22 PM UTC · Resolved May 06, 2026, 08:22 PM UTC · 1d 23h