Is Kaltura down?

Last checked 1m ago
Current status
Kaltura is up

No incidents right now.

Kaltura is operational right now. Last checked 1m ago; the most recent incident resolved 44d ago.

Real-time Kaltura status, recent outages, and incident history: pulled directly from Kaltura's official status page at status.kaltura.com every 5 minutes. Pingoru tracks 21 Kaltura services and has captured 1 incident in the last 90 days (99.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Kaltura reports a new incident, free for 3 monitors, no credit card.

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Kaltura uptime 99.95% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7h 17m
    Started Sep 16, 2026, 09:47 AM UTC · Resolved Sep 16, 2026, 05:05 PM UTC
    Documentation and Customer Care Platforms
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 09:47 AM UTC

      Kaltura Customer Portal became unavailable due to Salesforce performance degradation. More details at: https://status.salesforce.com/current As a result, users cannot access the support portal: support.kaltura.com We will provide further updates during the next 60 minutes.

    • resolved · Sep 16, 2026, 05:05 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 21 components checked every 5 minutes
50incidents recorded
5last 12 months
1last 90 days
14 hourstypical duration, 12 months

The longest incident in the last year, Customer Care Portal - Ticket Creation (Kaltura-Facing) on May 4, 2026, ran for 48 hours.

Most affected components, last 12 months

  • Documentation and Customer Care Platforms2
  • Kaltura API2
  • Kaltura Management Console (KMC)2
  • Kaltura MediaSpace2
  • Live2

Latest incidents

  • Access to Support portal September 16, 2026 · 7 hours · degraded service

    Kaltura Customer Portal became unavailable due to Salesforce performance degradation. More details at: https://status.salesforce.com/current As a result, users…

  • Kaltura General Service Issue July 16, 2026 · 6 hours · degraded service

    We are investigating some service interruptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with…

  • Customer Care Portal - Ticket Creation (Kaltura-Facing) May 4, 2026 · 48 hours · degraded service

    We are currently investigating an issue with support ticket flow internal to Kaltura, after ticket creation in the Customer Care portal. Ticket flow and…

Outage history

Past 90 days · 1 incident View full outage history →