Kaltura incident
My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.)
Resolved after 2 hours 45 minutes, affecting Kaltura API, on May 6, 2022.
What was the impact: My Media and Media Gallery could not be accessed in LMS (Canvas, Moodle, etc.) Current Status: Our R&D team addressed the issue. What to Expect Next: We will monitor the behavior for the next 2 hours and then close the incident.
Affected components
Update timeline
- investigating May 06, 2022, 01:23 AM UTC
What is the impact: My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.) Current Status: We are investigating the issue. What to Expect Next: The next update will be posted in 30 minutes.
- monitoring May 06, 2022, 02:12 AM UTC
What was the impact: My Media and Media Gallery could not be accessed in LMS (Canvas, Moodle, etc.) Current Status: Our R&D team addressed the issue. What to Expect Next: We will monitor the behavior for the next 2 hours and then close the incident.
- resolved May 06, 2022, 04:08 AM UTC
This incident has been resolved.
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