Kaltura incident

Informational: Possible issues in audio/video in KME in Google Chrome 101 version caused by bug in Google Chrome

Resolved after 2 days 17 hours, on May 17, 2022.

monitoring May 17, 2022, 09:14 PM UTC

An issue introduced in google's chrome browser version 101 for windows may affect audio/video devices functionality in kaltura's virtual classroom and webinar rooms. Google has already released an update for chrome fixing this issue. In case you are using version 101 please make sure to update your browser to the latest version 101.0.4951.67. Note: Latest version of Microsoft edge browser for windows may cause similar issues, we will update as soon as we know of a similar fix by Microsoft.

Started
May 17, 2022, 09:14 PM UTC
Resolved
May 20, 2022, 02:54 PM UTC
Duration
2d 17h
Detected by Pingoru
May 17, 2022, 09:14 PM UTC

Update timeline

  1. monitoring May 17, 2022, 09:14 PM UTC

    An issue introduced in google's chrome browser version 101 for windows may affect audio/video devices functionality in kaltura's virtual classroom and webinar rooms. Google has already released an update for chrome fixing this issue. In case you are using version 101 please make sure to update your browser to the latest version 101.0.4951.67. Note: Latest version of Microsoft edge browser for windows may cause similar issues, we will update as soon as we know of a similar fix by Microsoft.

  2. resolved May 20, 2022, 02:54 PM UTC

    This incident has been resolved.

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