Resolved after 36 minutes, affecting Kaltura API and Playback and 1 more, on June 14, 2022.
What was the issue: We were experiencing a loss of KMC, KMS, KAF services, and Playback. Current Status: Our engineering team has mitigated the issue and all Kaltura`s services are up. What's Next: We are closing the incident.
Affected components
Update timeline
- investigating Jun 14, 2022, 12:56 AM UTC
What is the Impact: We are currently investigating reports of loss of KMC, KMS, KAF services and Playback. Current Status: Our engineering team is currently investigating the issue. Another update will be shared in the next 30 minutes
- monitoring Jun 14, 2022, 01:13 AM UTC
Our engineering team has identified service interruptions affecting multiple applications and took the required steps in order to mitigate the issue. The service has returned to normal and we will be monitoring the environment closely and will update again in the next 30 minutes
- resolved Jun 14, 2022, 01:33 AM UTC
What was the issue: We were experiencing a loss of KMC, KMS, KAF services, and Playback. Current Status: Our engineering team has mitigated the issue and all Kaltura`s services are up. What's Next: We are closing the incident.
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