Resolved after 2 hours 20 minutes, affecting Transcoding, on November 2, 2022.
What was the issue: The transcoding process was taking longer to complete. Current Status: The transcoding performance is restored and we will be closing this incident.
Affected components
Update timeline
- investigating Nov 02, 2022, 06:38 PM UTC
What is the issue: We are investigating customers' reports of the transcoding process taking longer time to complete. Current Status: We identified the increased queue for transcoding and identified and isolated the issue. The transcoding performance should improve in 15 minutes. What next: The next update will be posted in 30 minutes.
- monitoring Nov 02, 2022, 07:05 PM UTC
The transcoding performance has been restored. We will share an additional update in 2 hours. What was the issue: The transcoding process was taking longer to complete.
- resolved Nov 02, 2022, 08:59 PM UTC
What was the issue: The transcoding process was taking longer to complete. Current Status: The transcoding performance is restored and we will be closing this incident.
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