Resolved after 16 minutes, affecting Live, on November 10, 2022.
What was the Impact: Please note that users might have experienced issues when starting a new stream. Current Status: Our engineering team has identified the root cause, this happened due to the DNS resolving issue. The issue was resolved and all stream connection function and works normally. What next: The issue is resolved, and we are closing this incident.
Affected components
Update timeline
- investigating Nov 10, 2022, 02:03 PM UTC
What is the Impact: Please note that users may experience issues when starting a new Live stream. Current Status: Our engineering team is in the progress of investigating this issue and analyzing the errors. Please note that not all users may experience this. What to Expect Next: We will update you with further details and status during the next 2 hours.
- resolved Nov 10, 2022, 02:19 PM UTC
What was the Impact: Please note that users might have experienced issues when starting a new stream. Current Status: Our engineering team has identified the root cause, this happened due to the DNS resolving issue. The issue was resolved and all stream connection function and works normally. What next: The issue is resolved, and we are closing this incident.
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