Resolved after 8 hours 27 minutes, affecting Kaltura API and Kaltura MediaSpace, on January 10, 2023.
What was the Issue: Our team was investigating a possible issue in the API that may affect the playback Current Status: Our team implemented a patch to mitigate the issue. and we are monitoring the results. What to Expect: The issue is resolved, and we are closing the incident
Affected components
Update timeline
- identified Jan 10, 2023, 05:51 AM UTC
What is the Issue: Our team is investigating an issue with possible issue in the API that may affect playback Current Status: Our team identified the issue and is actively working on a resolution. What to Expect: The next update will be provided in 1 hour.
- monitoring Jan 10, 2023, 06:49 AM UTC
What is the Issue: Our team is investigating an issue with possible issue in the API that may affect playback Current Status: Our team identified the issue and implemented a patch to mitigate the issue. and we are monitoring the results. What to Expect: The issue is resolved, we will keep monitoring the system for the next coming hours
- resolved Jan 10, 2023, 02:19 PM UTC
What was the Issue: Our team was investigating a possible issue in the API that may affect the playback Current Status: Our team implemented a patch to mitigate the issue. and we are monitoring the results. What to Expect: The issue is resolved, and we are closing the incident
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