Resolved after 2 hours 39 minutes, affecting Kaltura MediaSpace, on October 16, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 16, 2024, 06:41 PM UTC
We are investigating an issue that users might experience intermittent slowness or failure while using Kaltura Mediaspace. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- monitoring Oct 16, 2024, 08:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2024, 08:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 16, 2024, 09:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2024, 09:21 PM UTC
This incident has been resolved.
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