Resolved after 2 hours 13 minutes, affecting Live, on September 15, 2025.
A fix has been implemented and we are monitoring the results (Europe users only-no other regions affected.)
Affected components
Update timeline
- investigating Sep 15, 2025, 05:55 PM UTC
We are investigating an issue that users in Europe might experience intermittent buffering of the Live and Webcasting services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes.
- investigating Sep 15, 2025, 05:56 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 15, 2025, 06:22 PM UTC
A fix has been implemented and we are monitoring the results (Europe users only-no other regions affected.)
- resolved Sep 15, 2025, 08:09 PM UTC
The incident affecting Europe viewers has been resolved.
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