Kaleyra Outage History
Kaleyra is up right nowPingoru has recorded 50 incidents for Kaleyra: 9 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 1 | 5 of 744 (1%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Notice August 25, 2026 Incoming and Outbound Calls affected for Delhi and NCR Regions –
Started Aug 25, 2026, 07:00 AM UTC· resolved Aug 25, 2026, 07:00 AM UTC
- resolved Aug 25, 2026, 10:04 AM UTC
Issue identified with TTSL operator where incoming and outbound calls affected to SBC Switch route configuration. Post updating the configuration issue has been resolved.
Critical August 12, 2026 Observing Call connectivity outage Incoming/outgoing issue from TTSL 42m Karnataka, Karnataka, Kerala, Kerala and 7 more
Started Aug 12, 2026, 10:01 AM UTC· resolved Aug 12, 2026, 10:44 AM UTC
- investigating Aug 12, 2026, 10:01 AM UTC
Observing Call connectivity outage Incoming/outgoing issue from TTSL Working with the operator team to resolve the same- Timings:- 2:10 Pm IST Will keep you posted as soon as we have an update.
- resolved Aug 12, 2026, 10:44 AM UTC
This incident has been resolved.
Major July 1, 2026 Degraded Performance on Voice Applications 4h 49m APIs' and Applications', Dependent Services'
Started Jul 01, 2026, 05:03 PM UTC· resolved Jul 01, 2026, 09:52 PM UTC
- investigating Jul 01, 2026, 05:03 PM UTC
Observed an issue with Voice Core Application, At the moment it is pointed to one customer, We are reviewing performance of the Voice Applications.
- investigating Jul 01, 2026, 05:32 PM UTC
Initial investigation indicates Redis-related errors triggered an instance scale-up at around 8:30 PM. Despite the scaling event, errors continue to be observed, and the team is actively working to identify and resolve the root cause.
- investigating Jul 01, 2026, 06:22 PM UTC
Team is still investigating the issue.
- identified Jul 01, 2026, 07:16 PM UTC
Identified sudden spike in traffic caused the issue, Still investigating is going on
- identified Jul 01, 2026, 07:59 PM UTC
Team still analysing the issue.
- monitoring Jul 01, 2026, 09:52 PM UTC
Sudden spike in request caused the issue. Post normal traffic, calls are flowing normal. Monitoring didn't had any issues.
- resolved Jul 01, 2026, 09:52 PM UTC
Post monitoring, the issue stands resolved
Critical June 26, 2026 Incoming Calls Affected - TTSL Bangalore 1h 36m Karnataka, Karnataka
Started Jun 26, 2026, 09:52 AM UTC· resolved Jun 26, 2026, 11:29 AM UTC
- investigating Jun 26, 2026, 09:52 AM UTC
Incoming calls affected for all Customer using Enterprise Platform.
- identified Jun 26, 2026, 10:08 AM UTC
We have identified Network Congestion causing the connectivity from Voice Server to DB, Our team still analysing the issue.
- monitoring Jun 26, 2026, 10:42 AM UTC
There was network issue which was resolved. This is under monitoring
- resolved Jun 26, 2026, 11:29 AM UTC
This incident has been resolved.
Major April 16, 2026 Planned Merging Activity for Airtel Pune (2047132870) 39m Rest of Maharashtra, Rest of Maharashtra
Started Apr 16, 2026, 01:06 AM UTC· resolved Apr 16, 2026, 01:45 AM UTC
- investigating Apr 16, 2026, 01:06 AM UTC
Planned merging activity for Airtel Pune (20 47132870), We expect all incoming and outgoing services to be intermittently interrupted for all customers who uses DID in Pilot Number (20 47132870). This is a Business-Critical activity to ensure high reliability and flexibility in scaling.
- resolved Apr 16, 2026, 01:45 AM UTC
The scheduled maintenance has been completed.
Critical January 22, 2026 Observing Call connectivity issue from Chennai - series(444289*********) 18m Tamil Nadu, Tamil Nadu
Started Jan 22, 2026, 09:44 AM UTC· resolved Jan 22, 2026, 10:02 AM UTC
- investigating Jan 22, 2026, 09:44 AM UTC
Observing Call connectivity issue from Chennai - series(444289*********) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Jan 22, 2026, 10:02 AM UTC
Issues are resolved.
Major November 14, 2025 Observing Call connectivity issue UP west - 12068XXXXX 18h 14m Uttar Pradesh (West), Uttar Pradesh (West)
Started Nov 14, 2025, 10:41 AM UTC· resolved Nov 15, 2025, 04:55 AM UTC
- investigating Nov 14, 2025, 10:41 AM UTC
Observing Call connectivity issue UP west - 12068XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Nov 15, 2025, 04:55 AM UTC
This incident has been resolved.
Major October 30, 2025 Maintenance activity in {Gujarat} Location 11h 16m Gujarat, Gujarat
Started Oct 30, 2025, 05:47 PM UTC· resolved Oct 31, 2025, 05:04 AM UTC
- investigating Oct 30, 2025, 05:47 PM UTC
Hi Team, There is a planned maintenance activity in {Gujarat} location. Start time: 11:00 PM End time: 1:00 AM During the activity window, there may be an impact on the call connectivity.
- resolved Oct 31, 2025, 05:04 AM UTC
This incident has been resolved.
Major October 30, 2025 Observing Call connectivity issue from Pune - 20673XXXXX 22h 16m Rest of Maharashtra, Rest of Maharashtra
Started Oct 30, 2025, 08:58 AM UTC· resolved Oct 31, 2025, 07:14 AM UTC
- investigating Oct 30, 2025, 08:58 AM UTC
Observing Call connectivity issue from Pune - 20673XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Oct 31, 2025, 07:14 AM UTC
This incident has been resolved.
Major October 21, 2025 Observing Call connectivity issue from Bihar - 61240XXXXX 2d 2h Bihar, Bihar
Started Oct 21, 2025, 06:01 AM UTC· resolved Oct 23, 2025, 08:08 AM UTC
- investigating Oct 21, 2025, 06:01 AM UTC
Observing Call connectivity issue from Bihar - 61240XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Oct 23, 2025, 08:08 AM UTC
This incident has been resolved.
Major September 30, 2025 Observing Call connectivity issue from westbangal - 33681XXXXX 22h 30m West Bengal, West Bengal
Started Sep 30, 2025, 04:25 AM UTC· resolved Oct 01, 2025, 02:56 AM UTC
- investigating Sep 30, 2025, 04:25 AM UTC
Observing Call connectivity issue from west bangal - 33681XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Oct 01, 2025, 02:56 AM UTC
This incident has been resolved.
Major September 30, 2025 Observing Call connectivity issue from -Orissa 67467XXXXX 22h 32m Gujarat, Odisha
Started Sep 30, 2025, 04:24 AM UTC· resolved Oct 01, 2025, 02:56 AM UTC
- investigating Sep 30, 2025, 04:24 AM UTC
Observing Call connectivity issue from -Orissa 67467XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Oct 01, 2025, 02:56 AM UTC
This incident has been resolved.
Major September 30, 2025 Observing Call connectivity issue from Bihar - 61267XXXXX 22h 34m Bihar, Bihar
Started Sep 30, 2025, 04:22 AM UTC· resolved Oct 01, 2025, 02:56 AM UTC
- investigating Sep 30, 2025, 04:22 AM UTC
Observing Call connectivity issue from Bihar - 61267XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Oct 01, 2025, 02:56 AM UTC
This incident has been resolved.
Major September 27, 2025 Observing Call connectivity issue from Orissa-67467XXXXX 3h 40m Odisha, Odisha
Started Sep 27, 2025, 06:28 AM UTC· resolved Sep 27, 2025, 10:09 AM UTC
- investigating Sep 27, 2025, 06:28 AM UTC
We are currently investigating this issue.
- resolved Sep 27, 2025, 10:09 AM UTC
This incident has been resolved.
Critical September 22, 2025 Promotional Outbound Calls Affected - Airtel 6h 8m Promotional Voice Services
Started Sep 22, 2025, 07:03 AM UTC· resolved Sep 22, 2025, 01:11 PM UTC
- identified Sep 22, 2025, 07:03 AM UTC
We are investigating issue with Promotional Outbound Calls, currently team is coordinating with the operator to resolve the issue.
- resolved Sep 22, 2025, 01:11 PM UTC
This issue stands resolved after updating the configuration.
Major September 20, 2025 Observing Call connectivity issue from Noida - 12064XXXXX 1d 11h Uttar Pradesh (West), Uttar Pradesh (West)
Started Sep 20, 2025, 07:20 PM UTC· resolved Sep 22, 2025, 06:54 AM UTC
- investigating Sep 20, 2025, 07:20 PM UTC
Observing Call connectivity issue from Rajasthan - series120649XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Sep 22, 2025, 06:54 AM UTC
This incident has been resolved.
Major September 20, 2025 Maintenance activity in {UP-west} Location 1d 15h Uttar Pradesh (West), Uttar Pradesh (West)
Started Sep 20, 2025, 03:52 PM UTC· resolved Sep 22, 2025, 06:54 AM UTC
- investigating Sep 20, 2025, 03:52 PM UTC
Hi Team, There is a planned maintenance activity in {#Region#} location. Start time: 20/09/2025 -09: 15 PM End time:21/09/2025 - 6:00 PM During the activity window, there may be an impact on the call connectivity.
- resolved Sep 22, 2025, 06:54 AM UTC
This incident has been resolved.
Major September 12, 2025 Observing Call connectivity issue from Orissa - 67467XXXXX 3h 57m Odisha
Started Sep 12, 2025, 06:27 AM UTC· resolved Sep 12, 2025, 10:25 AM UTC
- investigating Sep 12, 2025, 06:27 AM UTC
We are currently investigating this issue.
- resolved Sep 12, 2025, 10:25 AM UTC
This incident has been resolved.
Major September 12, 2025 Observing Call connectivity issue from Patna -61267XXXXX 3h 59m Bihar
Started Sep 12, 2025, 06:26 AM UTC· resolved Sep 12, 2025, 10:26 AM UTC
- investigating Sep 12, 2025, 06:26 AM UTC
We are currently investigating this issue.
- resolved Sep 12, 2025, 10:26 AM UTC
This incident has been resolved.
Major September 12, 2025 Observing Call connectivity issue from Westbangal - 33681xxxxx 4h 29m West Bengal
Started Sep 12, 2025, 05:57 AM UTC· resolved Sep 12, 2025, 10:26 AM UTC
- investigating Sep 12, 2025, 05:57 AM UTC
Observing Call connectivity issue from Westbangal - 33681xxxxx Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Sep 12, 2025, 10:26 AM UTC
This incident has been resolved.
Critical September 4, 2025 Maintenance activity in Kolkata Location- 334081**** 2h 8m West Bengal, West Bengal
Started Sep 04, 2025, 03:52 PM UTC· resolved Sep 04, 2025, 06:01 PM UTC
- investigating Sep 04, 2025, 03:52 PM UTC
Hi Team, Maintenance activity in Kolkata Location- 334081**** Start time: 9:00 PM 04-09-2025 End time: 1:00 AM 05-09-2025 During the activity window, there may be an impact on the call connectivity.
- resolved Sep 04, 2025, 06:01 PM UTC
This incident has been resolved.
Critical September 4, 2025 PRI to SIP Migration in Kolkata 2h 19m West Bengal, West Bengal
Started Sep 04, 2025, 03:42 PM UTC· resolved Sep 04, 2025, 06:01 PM UTC
- investigating Sep 04, 2025, 03:42 PM UTC
We are currently investigating this issue.
- investigating Sep 04, 2025, 03:43 PM UTC
We are continuing to investigate this issue.
- investigating Sep 04, 2025, 03:49 PM UTC
We are continuing to investigate this issue.
- resolved Sep 04, 2025, 06:01 PM UTC
This incident has been resolved.
Major September 3, 2025 Maintenance activity in Haryana Location- 124637***** 27m Haryana, Haryana
Started Sep 03, 2025, 05:53 PM UTC· resolved Sep 03, 2025, 06:21 PM UTC
- investigating Sep 03, 2025, 05:53 PM UTC
Hi Team, Maintenance activity in Haryana Location- 124637***** Start time: 10:00 PM End time: 1:00 AM During the activity window, there may be an impact on the call connectivity.
- resolved Sep 03, 2025, 06:21 PM UTC
This incident has been resolved.
Major August 23, 2025 Observing Call connectivity issue from Delhi - series[11407XXXXX] 2d 23h New Delhi, New Delhi
Started Aug 23, 2025, 07:50 AM UTC· resolved Aug 26, 2025, 07:47 AM UTC
- investigating Aug 23, 2025, 07:50 AM UTC
Observing Call connectivity issue from Delhi - series[11407XXXXX] Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.
- resolved Aug 26, 2025, 07:47 AM UTC
This incident has been resolved.
Critical August 19, 2025 Maintenance PRI to SIP migration activity in {Bangalore} Location - 80490****** 2h 21m Karnataka, Karnataka
Started Aug 19, 2025, 03:26 PM UTC· resolved Aug 19, 2025, 05:47 PM UTC
- investigating Aug 19, 2025, 03:26 PM UTC
Hi Team, Planned Maintenance PRI to SIP migartion activity in {Bangalore} Location - 80490****** Start time: 09:00 PM - 19-08-2025 End time: 01:00 AM - 20-08-2025 During the activity window, there may be an impact on the call connectivity.
- resolved Aug 19, 2025, 05:47 PM UTC
This incident has been resolved.