Resolved after 18 hours 19 minutes, affecting Appliance Service, on October 21, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Appliance Service
Update timeline
- investigating Oct 21, 2026, 11:28 PM UTC
KACE Services and Data Warehouse are down to perform necessary upgrades and changes to mitigate the 'php2shell' vulnerabilities. This may impact the patch feed, upgrades, and several other core KACE appliance services. Services will be brought back online as they are remediated.
- identified Oct 21, 2026, 11:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 22, 2026, 05:47 PM UTC
KACE Services and Data Warehouse are back online.
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