Jumio incident

2023-12-14 Service Instability (iOS SDK 3.9.6 and Android SDK 3.9.2) for EU DC

Notice Resolved View vendor source →

Jumio experienced a notice incident on December 14, 2023 affecting Identity Verification SDK, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 10:08 PM UTC
Resolved
Dec 14, 2023, 10:08 PM UTC
Duration
—
Detected by Pingoru
Dec 14, 2023, 10:08 PM UTC

Affected components

Identity Verification SDK

Update timeline

  1. resolved Dec 14, 2023, 10:08 PM UTC

    Identity Verification was temporarily unavailable for iOS SDK 3.9.6, Android SDK 3.9.2, and earlier versions between 3:15 PM and 8:40 PM UTC in the EU DC. We are pleased to inform you that this issue has been resolved, and the system is now fully operational as expected.