Jumio incident

Service Instability for Identity Verification and Authentication - U.S. DC

Notice Resolved View vendor source →

Jumio experienced a notice incident on July 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 05:07 PM UTC
Resolved
Jul 25, 2024, 04:00 PM UTC
Duration
Detected by Pingoru
Jul 25, 2024, 05:07 PM UTC

Update timeline

  1. resolved Jul 25, 2024, 05:07 PM UTC

    We are pleased to inform you that the recent instability has been resolved, and our Identity Verification and Authentication services are fully restored. We genuinely apologize for the inconvenience caused. For details of the service instability, please read below: Incident Started: 16:00 UTC on 2024-07-25 Incident Resolved: 16:24 UTC on 2024-07-25 If you have any questions, please contact Jumio Support at https://support.jumio.com or [email protected].