Jumio incident

Service interruption - US DC

Notice Resolved View vendor source →

Jumio experienced a notice incident on December 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 03:56 PM UTC
Resolved
Dec 12, 2024, 02:00 PM UTC
Duration
—
Detected by Pingoru
Dec 12, 2024, 03:56 PM UTC

Update timeline

  1. resolved Dec 12, 2024, 03:56 PM UTC

    We experienced a brief interruption in the US DC environment from 14:09 to 14:14 UTC, during which users could not complete transactions. We have addressed the issue and are implementing measures to prevent similar occurrences in the future. We apologize for any inconvenience this may have caused and appreciate your understanding.