Jumio incident

Service interruption - US DC

Minor Resolved View vendor source →

Jumio experienced a minor incident on January 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2025, 12:01 PM UTC
Resolved
Jan 04, 2025, 12:01 PM UTC
Duration
—
Detected by Pingoru
Jan 04, 2025, 12:01 PM UTC

Update timeline

  1. resolved Jan 04, 2025, 05:25 PM UTC

    We experienced a temporary service interruption in the US Data Center from 12:01 PM to 12:11 PM UTC. During this time, some of our services may have returned a 5xx error. The issue has been resolved, and we are actively implementing measures to prevent similar occurrences in the future. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.