Jottacloud Public incident

Authentication platform issues

Resolved after 1 hour 43 minutes, affecting Websites and Desktop application and 1 more, on August 26, 2021.

monitoring Aug 26, 2021, 12:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 26, 2021, 12:09 PM UTC
Resolved
Aug 26, 2021, 01:52 PM UTC
Duration
1h 43m
Detected by Pingoru
Aug 26, 2021, 12:09 PM UTC

Affected components

WebsitesDesktop applicationAPI

Update timeline

  1. identified Aug 26, 2021, 12:09 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2021, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2021, 01:52 PM UTC

    This incident has been resolved.

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