Jottacloud Public incident
Service disruption – some users unable to reach Jottacloud
Resolved after 1 day 23 hours, affecting Websites and API, on October 13, 2026.
A fix has been implemented and we are monitoring the results. Some countries may still be affected.
Affected components
Update timeline
- identified Oct 13, 2026, 12:40 PM UTC
We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our network provider to restore normal access as quickly as possible.
- identified Oct 13, 2026, 12:41 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 13, 2026, 01:55 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 13, 2026, 02:28 PM UTC
We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.
- monitoring Oct 13, 2026, 04:15 PM UTC
A fix has been implemented and we are monitoring the results. Some countries may still be affected.
- resolved Oct 15, 2026, 10:58 AM UTC
This incident has been resolved. Heightened monitoring following DDoS attack.
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