Jottacloud Public incident

Slow photo import

Minor Vendor's status page →

Resolved after 18 hours 52 minutes, affecting Websites and Desktop application and 1 more, on December 13, 2021.

investigating Dec 13, 2021, 12:09 PM UTC

Slow photo import: We are experiencing slow processing of photo import and thumb generation, we are investigating the issue

Started
Dec 13, 2021, 12:09 PM UTC
Resolved
Dec 14, 2021, 07:02 AM UTC
Duration
18h 52m
Detected by Pingoru
Dec 13, 2021, 12:09 PM UTC

Affected components

WebsitesDesktop applicationAPI

Update timeline

  1. investigating Dec 13, 2021, 12:09 PM UTC

    Slow photo import: We are experiencing slow processing of photo import and thumb generation, we are investigating the issue

  2. resolved Dec 14, 2021, 07:02 AM UTC

    This incident has been resolved.

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