Resolved after 1 day, affecting Websites and Desktop application and 1 more, on December 14, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
WebsitesDesktop applicationAPI
Update timeline
- investigating Dec 14, 2021, 10:17 AM UTC
Slow photo import: We are experiencing slow processing of photo import and thumb generation, we are investigating the issue
- identified Dec 14, 2021, 10:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 14, 2021, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2021, 11:05 AM UTC
This incident has been resolved.
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