Jottacloud Public incident
Video playback in the web application might fail to load
Minor Vendor's status page →
Resolved after 11 hours 53 minutes, affecting Websites, on February 20, 2023.
We are continuing to monitor for any further issues.
Affected components
Websites
Update timeline
- investigating Feb 20, 2023, 12:15 AM UTC
We have discovered an issue where some playback of videos through the web application might fail to load. We are currently investigating to find the root cause of the issue.
- monitoring Feb 20, 2023, 11:01 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 20, 2023, 11:01 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 20, 2023, 12:09 PM UTC
This incident has been resolved.
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