Jottacloud Public incident

Authentication platform instability

Resolved after 13 minutes, affecting Websites and Desktop application and 1 more, on September 5, 2023.

identified Sep 05, 2023, 09:50 AM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 05, 2023, 09:50 AM UTC
Resolved
Sep 05, 2023, 10:03 AM UTC
Duration
13m
Detected by Pingoru
Sep 05, 2023, 09:50 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. identified Sep 05, 2023, 09:50 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 05, 2023, 10:03 AM UTC

    This incident has been resolved.

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