Jottacloud Public incident

Authentication platform instability

Resolved after 43 minutes, affecting Websites and Desktop application and 1 more, on November 25, 2023.

monitoring Nov 25, 2023, 10:20 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2023, 09:46 AM UTC
Resolved
Nov 25, 2023, 10:30 AM UTC
Duration
43m
Detected by Pingoru
Nov 25, 2023, 09:46 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. investigating Nov 25, 2023, 09:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2023, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2023, 10:30 AM UTC

    This incident has been resolved.

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