Jottacloud Public incident
Issues with 2FA over SMS outside nordic countries
Resolved after 3 hours 33 minutes, affecting Authentication platform, on April 25, 2025.
2FA SMS delivery should now be in operation for all countries. If you experience any issues, please contact our support.
Affected components
Update timeline
- identified Apr 25, 2025, 04:03 PM UTC
We currently experience issues with sending out 2FA SMS to countries outside of the Nordics. We are working to resolve the issue as fast as possible. Should you be affected and not be able to log in please try again later or reach out to our support for options. We apologize for the inconvenience.
- resolved Apr 25, 2025, 07:37 PM UTC
2FA SMS delivery should now be in operation for all countries. If you experience any issues, please contact our support.
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