Jottacloud Public incident

Network hiccup

Resolved after 3 hours 37 minutes, affecting Websites and Desktop application and 1 more, on August 25, 2025.

identified Aug 25, 2025, 11:36 AM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 25, 2025, 11:36 AM UTC
Resolved
Aug 25, 2025, 03:13 PM UTC
Duration
3h 37m
Detected by Pingoru
Aug 25, 2025, 11:36 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. identified Aug 25, 2025, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 25, 2025, 03:13 PM UTC

    This incident has been resolved.

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