Resolved after 6 hours 24 minutes, affecting Other, on March 29, 2023.
We are experiencing an issue with JCUDigitalPortal. Users can login to the virtual desktop but receiving a connection refused error. ITS is investigating the problem and we will provide updates as they become available. Please call the JCU Service Desk at 216-397-3005 for any questions or concerns you have. Information Technology Services 216-397-3005
Affected components
Update timeline
- investigating Mar 29, 2023, 01:00 PM UTC
We are experiencing an issue with JCUDigitalPortal. Users can login to the virtual desktop but receiving a connection refused error. ITS is investigating the problem and we will provide updates as they become available. Please call the JCU Service Desk at 216-397-3005 for any questions or concerns you have. Information Technology Services 216-397-3005
- resolved Mar 29, 2023, 07:24 PM UTC
This incident has been resolved.
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