John Carroll University incident
Canvas Attendance Tool Getting 504 Gateway Timeout Error
Resolved after 5 hours 49 minutes, affecting Canvas (Learning Management System), on May 1, 2023.
We apologize for the inconvenience, but it appears that our attendance tool in Canvas is currently experiencing an issue with the 504 Gateway Timeout error. Our team is actively investigating the issue and working with the vendor (Instructure) to resolve it as soon as possible.
Affected components
Update timeline
- investigating May 01, 2023, 03:40 PM UTC
We apologize for the inconvenience, but it appears that our attendance tool in Canvas is currently experiencing an issue with the 504 Gateway Timeout error. Our team is actively investigating the issue and working with the vendor (Instructure) to resolve it as soon as possible.
- resolved May 01, 2023, 09:29 PM UTC
This incident has been resolved.
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