John Carroll University incident
Issues with Zoom Transcription Service generating duplicate texts
Resolved after 4 hours 10 minutes, affecting Zoom Application, on January 9, 2024.
Zoom has acknowledged the issues related to duplicate text generation in the Zoom Transcription Service. Ongoing investigations are being conducted, and updates will be shared as they become available. If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005 or email at [email protected]
Affected components
Update timeline
- investigating Jan 09, 2024, 03:57 PM UTC
Zoom has acknowledged the issues related to duplicate text generation in the Zoom Transcription Service. Ongoing investigations are being conducted, and updates will be shared as they become available. If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005 or email at [email protected]
- resolved Jan 09, 2024, 08:08 PM UTC
This incident has been resolved.
Your product runs on more than John Carroll University
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services