John Carroll University incident

Network Outage [10/31/24]

Resolved after 2 hours 46 minutes, affecting Wired Internet Connection and Wireless Internet Connection, on October 31, 2024.

resolved Oct 31, 2024, 06:58 PM UTC

The issue has been resolved. If you are still experiencing any problems with campus network or wireless connectivity, please contact the Service Desk at 216-397-3005 at your earliest convenience. Thank you for your patience.

Started
Oct 31, 2024, 04:12 PM UTC
Resolved
Oct 31, 2024, 06:58 PM UTC
Duration
2h 46m
Detected by Pingoru
Oct 31, 2024, 04:12 PM UTC

Affected components

Wired Internet ConnectionWireless Internet Connection

Update timeline

  1. investigating Oct 31, 2024, 04:12 PM UTC

    We are currently experiencing network issues across several buildings on campus due to a power failure. Affected buildings include Rodman, SIH, O'Malley Center, Boler College of Business, and potentially others. We are actively working to restore connectivity as soon as possible. Thank you for your patience and understanding.

  2. resolved Oct 31, 2024, 06:58 PM UTC

    The issue has been resolved. If you are still experiencing any problems with campus network or wireless connectivity, please contact the Service Desk at 216-397-3005 at your earliest convenience. Thank you for your patience.

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