John Carroll University incident

Network Disruption: Fairmount Apartments

Resolved after 12 hours 32 minutes, affecting Wireless Internet Connection, on November 9, 2024.

investigating Nov 09, 2024, 01:26 PM UTC

Information Technology Services (ITS) is aware of the network disruption affecting the Fairmount apartment buildings. We are actively working to identify the source and will provide updates as soon as we have more information. If you have any questions, please contact the IT Service Desk at 216-397-3005.

Started
Nov 09, 2024, 01:26 PM UTC
Resolved
Nov 10, 2024, 01:59 AM UTC
Duration
12h 32m
Detected by Pingoru
Nov 09, 2024, 01:26 PM UTC

Affected components

Wireless Internet Connection

Update timeline

  1. investigating Nov 09, 2024, 01:26 PM UTC

    Information Technology Services (ITS) is aware of the network disruption affecting the Fairmount apartment buildings. We are actively working to identify the source and will provide updates as soon as we have more information. If you have any questions, please contact the IT Service Desk at 216-397-3005.

  2. resolved Nov 10, 2024, 01:59 AM UTC

    This incident has been resolved.

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