John Carroll University incident

Qualtrics Login Issue

Resolved after 4 hours 47 minutes, affecting Qualtrics, on November 14, 2024.

investigating Nov 14, 2024, 03:18 PM UTC

We are currently experiencing an issue with Qualtrics login. Our team has opened a support ticket and is actively working with Qualtrics to resolve the problem. We will provide updates as more information becomes available. Thank you for your patience. If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005.

Started
Nov 14, 2024, 03:18 PM UTC
Resolved
Nov 14, 2024, 08:06 PM UTC
Duration
4h 47m
Detected by Pingoru
Nov 14, 2024, 03:18 PM UTC

Affected components

Qualtrics

Update timeline

  1. investigating Nov 14, 2024, 03:18 PM UTC

    We are currently experiencing an issue with Qualtrics login. Our team has opened a support ticket and is actively working with Qualtrics to resolve the problem. We will provide updates as more information becomes available. Thank you for your patience. If you have any questions or concerns, please contact the ITS Service Desk at 216-397-3005.

  2. resolved Nov 14, 2024, 08:06 PM UTC

    This incident has been resolved.

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