John Carroll University incident

Canvas Outage 11/22/24

Resolved on November 22, 2024.

resolved Nov 22, 2024, 06:02 PM UTC

Canvas experienced an outage today, November 22, 2024, from 12:20 PM to 12:34 PM. During this time, users may have been unable to access the platform or encountered performance issues. The issue has been resolved as of 12:34 PM. Canvas is now fully operational. If you are still experiencing issues or require further assistance, please contact the ITS Service Desk at 216-397-3005. We apologize for any inconvenience caused and thank you for your patience.

Started
Nov 22, 2024, 05:30 PM UTC
Resolved
Nov 22, 2024, 05:30 PM UTC
Duration
–
Detected by Pingoru
Nov 22, 2024, 05:30 PM UTC

Update timeline

  1. resolved Nov 22, 2024, 06:02 PM UTC

    Canvas experienced an outage today, November 22, 2024, from 12:20 PM to 12:34 PM. During this time, users may have been unable to access the platform or encountered performance issues. The issue has been resolved as of 12:34 PM. Canvas is now fully operational. If you are still experiencing issues or require further assistance, please contact the ITS Service Desk at 216-397-3005. We apologize for any inconvenience caused and thank you for your patience.

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