Resolved after 1 day 4 hours, affecting Wireless Internet Connection, on January 10, 2025.
The network connectivity issue has been resolved. ITS has implemented a fix and is actively monitoring the situation to ensure it remains stable. If you experience any connectivity issues, please contact the IT Service Desk at 216-397-3005 for assistance.
Affected components
Update timeline
- investigating Jan 10, 2025, 01:32 PM UTC
We are currently experiencing intermittent network connectivity issues. ITS is aware of the problem and actively investigates the cause to ensure a prompt resolution. If you have any questions or concerns, please contact the IT Service Desk at 216-397-3005. For the more updates, please visit our Status Page at https://status.jcu.edu. -- Information Technology Services
- monitoring Jan 10, 2025, 04:25 PM UTC
The network connectivity issue has been resolved. ITS has implemented a fix and is actively monitoring the situation to ensure it remains stable. If you experience any connectivity issues, please contact the IT Service Desk at 216-397-3005 for assistance.
- resolved Jan 11, 2025, 05:39 PM UTC
This incident has been resolved.
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