John Carroll University incident
Scheduled Maintenance: Banner Environment
Resolved after 6 hours 50 minutes, affecting Banner, on February 23, 2025.
As part of our ongoing cybersecurity efforts, Information Technology Services (ITS) will perform scheduled maintenance on the Banner environment on Sunday, February 23rd, from 8:00 AM to 11:00 AM. During this time, some or all Banner services, including the Student Profile, Employee Dashboard, and Admin Pages will be unavailable. If you have any questions or concerns, please contact the ITS Service Desk at [email protected] or 216.397.3005. For real-time maintenance updates, visit the ITS Status Page: https://status.jcu.edu. Thank you for your patience and understanding as we continue to enhance our services.
Affected components
Update timeline
- investigating Feb 23, 2025, 01:02 PM UTC
As part of our ongoing cybersecurity efforts, Information Technology Services (ITS) will perform scheduled maintenance on the Banner environment on Sunday, February 23rd, from 8:00 AM to 11:00 AM. During this time, some or all Banner services, including the Student Profile, Employee Dashboard, and Admin Pages will be unavailable. If you have any questions or concerns, please contact the ITS Service Desk at [email protected] or 216.397.3005. For real-time maintenance updates, visit the ITS Status Page: https://status.jcu.edu. Thank you for your patience and understanding as we continue to enhance our services.
- resolved Feb 23, 2025, 07:53 PM UTC
This incident has been resolved.
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