Resolved after 8 hours 21 minutes, affecting Banner, on April 7, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Apr 07, 2025, 03:02 PM UTC
We are currently experiencing an issue with our Banner environment. Information Technology Services is aware and actively working on a resolution. Updates will be posted on our Status Page (https://status.jcu.edu/) as they become available. We apologize for the inconvenience and appreciate your patience. For any questions or concerns, please contact the JCU Service Desk at 216-397-3005. -- Information Technology Services
- monitoring Apr 07, 2025, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 07, 2025, 03:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 07, 2025, 11:23 PM UTC
This incident has been resolved.
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