John Carroll University incident

Zoom Service Disruption [4/16/25]

Resolved after 57 days 18 hours, affecting Zoom Application and Zoom Meetings and 1 more, on April 16, 2025.

monitoring Apr 16, 2025, 09:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 16, 2025, 07:42 PM UTC
Resolved
Jun 13, 2025, 01:52 PM UTC
Duration
57d 18h
Detected by Pingoru
Apr 16, 2025, 07:42 PM UTC

Affected components

Zoom ApplicationZoom MeetingsZoom Rooms

Update timeline

  1. investigating Apr 16, 2025, 07:42 PM UTC

    Zoom is currently experiencing a widespread service disruption impacting meetings, Zoom’s website, certain features within the desktop application, and some JCU phones. At this time, Zoom has not provided an estimated timeframe for service restoration. We will continue to share updates as they become available. If you have any questions or concerns, please contact the IT Service Desk at 216-397-3005. For the latest updates, visit our status page at status.jcu.edu. -- Information Technology Services

  2. monitoring Apr 16, 2025, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 01:52 PM UTC

    This incident was resolved by Zoom. The Service is stable

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